Welcome to Cypher

Today is a big deal.
Let's make it official.

You've had good days before. But today you made the move. And that changes everything. Payment confirmed, agreement signed. Your Customer Success Manager is already preparing for your onboarding. Here's everything you need before your call.

Payment confirmed and agreement signed
Your Onboarding Journey
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Payment and Agreement
Done. Your payment is confirmed and your agreement is signed. You're officially part of the Cypher team.
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Book Your Onboarding Call
Your onboarding call should have been booked with your enrollment director during sign up. If you have not booked yet or need to reschedule, you can book or reschedule here. Target is within 48 to 72 hours of sign up.
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Complete Your Setup
Work through the setup guides below before your call. Get your broker account, VPS, and MT5 ready. The more prepared you are, the faster your EA goes live.
4
EA Goes Live
By the end of your onboarding call, your EA will be installed, configured, and actively trading on MT5. Your Customer Success Manager confirms it's live before the call ends.
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Post-Launch Support
During your first 30 days, our team will be checking in with you to make sure you are supported, confident, and set up for success. You are never on your own.
Setup Guides — Complete In Order
01
How To Launch a Forex VPS Plan
Set up your Virtual Private Server so your EA runs 24/7, even when your computer is off.
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02
Create an OX Securities Trading Account
Open your broker account with OX Securities, Cypher's preferred trading partner.
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03
OX Securities Funding — Initial Deposit
Fund your trading account and complete your initial deposit to activate your account.
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04
OX Securities — Open a Demo Account Optional
Practice and familiarize yourself with the platform before going live with real capital.
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05
How To Setup Your Cypher Algorithm
The final step. Install and configure your EA on MT5. This is where everything comes together.
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Cypher provides algorithmic trading software only and does not operate as a broker or provide financial advice. References to specific brokers or VPS providers such as OX Securities or ForexVPS are examples only and do not constitute recommendations or endorsements. You are free to use any broker or VPS provider that meets your needs and platform requirements.

Before Your Call — Have These Ready
Broker Account
Active account with your chosen broker
MT5 login credentials
Account funded if possible
VPS Setup
VPS account activated
Login credentials ready
Windows remote desktop access confirmed
Your Information
Confirm email address on file with Cypher
Best phone number for contact
Your time zone
Your risk tolerance — we want you comfortable and confident
Questions to Ask
How do I know my EA is running correctly
How long before I start seeing consistent activity
What to expect in the first 30 days
How to understand the trading dashboard
How do I reach my Customer Success Manager after the call
Need Help

Questions before your call?

A real person reads every email. Reach out and we'll get back to you. No bots, no ticket queues.

✉  support@cypherpros.com